Terms Of Sale

These terms apply to every order placed with Tablefolk. By confirming an order, you agree to them.

1. Ordering

Orders must be placed at least 7 days before your event, with a minimum of 30 guests per menu. Your order is confirmed once full payment is received.

2. Pricing And Payment

Prices are per guest and before 9% GST. There is no service charge. Full payment is required at the time of ordering, by PayNow.

3. Delivery

We deliver islandwide for S$50 per order. Where any menu is for 50 guests or more, a single S$70 fee covers delivery, set-up and tear-down. Delivery slots are 10am – 12pm or 4pm – 6pm. Please ensure someone is available to receive the order and that we have access to the delivery location, including lifts and loading bays where needed.

4. Set-Up And Collection

For menus under 50 guests, buffets are delivered within your chosen slot in black disposable trays, with disposable plates, cutlery and napkins. For menus of 50 guests or more, our crew serves the buffet in chafing dishes, serving utensils and table linen, and returns about 4 hours after delivery for tear-down. Please have a table ready for the buffet.

The same applies to the Christmas Menu 2026.

Equipment remains our property. You are responsible for its safekeeping until collection, and for the replacement cost of items lost or damaged, fair wear and tear excepted.

5. Changes

Menu selections and guest numbers can be changed free of charge up to 3 working days before your event. After that, we can usually add guests but cannot reduce the order, as ingredients have been purchased and preparation has begun.

6. Cancellation And Postponement

  • More than 7 working days before your event: full refund, less any non-recoverable costs already incurred.
  • Between 7 and 3 working days before: 50% of the order value is retained.
  • Less than 3 working days before: the full order value is retained.

One postponement to a date within six months may be made free of charge if requested at least 3 working days before your event, subject to availability.

7. Food Safety

For best quality and safety, food should be consumed within 4 hours of delivery. We are not responsible for food kept beyond this time.

8. Allergens And Dietary Requirements

Vegetarian dishes are labelled on each menu, and dishes containing pork are named as such. Our kitchen handles nuts, shellfish, gluten, dairy, egg and sesame, so we cannot guarantee the absence of trace allergens. Please tell us about any allergies when you order.

9. Halal

Our menus are not halal-certified. For halal catering, please contact our team.

10. Liability

Our total liability for any order is limited to the value of that order. We are not liable for failure to perform caused by events outside our reasonable control.

Questions about these terms? Contact our team.